Privacy Policy

TradeAquila ("TradeAquila", "we") provides live monitoring, risk and performance tools for trading accounts (MT4, MT5, NinjaTrader 8). This policy explains what we collect, why, and the rights you have. One promise holds everywhere: your broker credentials never reach us and are never stored — the monitoring agent authenticates with a TradeAquila key, not your broker login. The data your agent pushes (equity, positions, closed trades) is stored on our servers: that history is what powers your dashboard, and section 1 details it.

1. What we collect

• Account. At signup we ask for your first name, last name and country of residence, and optionally a phone number. Your email address and profile image come from your sign-in method (Google OAuth or email magic-link), and a session record keeps you signed in.
• Live monitor (paid plans — MT4, MT5, NinjaTrader 8). If you connect the monitoring agent, your own terminal pushes snapshots: account balance/equity/margin, open positions, closed-deal history, per-position profit samples and the agent's own status events. We never receive your credentials — no broker login, no password. If the agent's optional Control mode is enabled, close commands that you trigger from the dashboard are relayed to your terminal; the agent never opens trades and we never trade on your account on our own initiative.
• Billing. When paid plans are active, payments are handled by our payment processor. We store a customer/subscription identifier and your plan status — never your card number.
• Technical. Basic error and performance diagnostics to keep the service reliable.
• Aggregate traffic statistics. Anonymous, cookieless page counts — which pages are visited, how many visitors, from which country and referrer. Nothing is stored on your device and no per-visitor profile exists, so this runs without consent. No cross-site tracking, no advertising cookies.
• Product analytics & session replay (consent only). Only if you accept it in the consent banner: cookieless product analytics — navigation paths and session replays, with all typed input masked before it leaves your browser. If you are signed in, this is linked to your account’s internal identifier so we can understand product usage; if you arrived from one of our emails, the visit is linked to that outreach contact.

2. Cookies

We use an essential cookie to keep you signed in, and a few first-party cookies that hold no identifier: the referral or discount code carried by the link you arrived on, and, on your first page, where you came from (referring site, landing page, campaign tags). They are read once, when you sign up, so we know how you found us; they never leave TradeAquila and are never used to follow you across other sites. We do not use advertising or third-party tracking cookies. Aggregate traffic statistics are cookieless and store nothing on your device; product analytics and session replay run only after you accept them in the consent banner.

3. Service providers

We rely on a small set of processors to operate: hosting and anonymous aggregate traffic statistics (Vercel), database (Neon), transactional email (Resend), error monitoring (Sentry), AI processing for AquilaWing (Anthropic — see section 4), payment processing (Stripe) and product analytics (PostHog, hosted in the EU — pseudonymous product events, plus the cookieless, consent-gated product analytics and masked session replays described in section 1). Data may be processed in the EU and the United States under appropriate safeguards. Each processor handles data only on our instructions.

4. AquilaWing (AI assistant)

When you send a message to AquilaWing, that message and a summary of the account you are viewing — balances, open positions, recent trades and your own notes, never your broker credentials — are sent to Anthropic, our AI processor, to generate the answer. Anthropic processes it on our instructions in the United States under appropriate safeguards, and does not use it to train its models. Nothing is shared with Anthropic unless you use AquilaWing.

5. Legal bases (GDPR)

We process personal data to perform our contract with you (providing the service), for our legitimate interests (security, fraud prevention and keeping the service working), and with your consent where the law requires it.

6. Your rights

You can export or permanently delete all of your data yourself at any time from your account page. You also have the right to access, rectify, restrict or object to processing, and to lodge a complaint with your data protection authority. To exercise any right, contact us below.

7. Retention

We keep account data while your account is active. Monitoring data is retained while a connection is active so you can review your history. When you delete your account, all associated data is erased immediately.

8. Contact

Questions or requests: privacy@tradeaquila.com.