Frequently asked questions
Tap a question to see the answer.
What data do you store about my trading?
Only what the monitor pushes from your own terminal — account snapshots (equity, balance, margin), closed deals, and the notes and ratings you write yourself. We never receive your broker login or password, and your data is never sold or used to train AI models. See the transparency page.
Do you give trading signals or sell algorithms?
No. TradeAquila monitors your accounts and compares providers. We never provide signals, sell strategies, or promise returns.
Which platforms are supported?
MT4, MT5 and NinjaTrader 8. MT4/MT5 use a lightweight, push-only monitoring Expert Advisor; NT8 uses a small add-on you import in two clicks (Tools → Import) — it can even monitor several NT8 accounts at once. Pick your platform in the How-to-connect panel.
How does the live monitor work? Do you need my credentials?
Never. You install a small monitoring agent on your own terminal (an Expert Advisor on MT4/MT5, an add-on on NinjaTrader 8); it is push-only for data — it sends snapshots (equity, positions, closed deals) to your dashboard, and we never receive your broker login or password. It also relays the Close position / Close all actions you trigger from the dashboard — that is the only thing it ever executes, and it never opens a trade on its own.
Can I customize the monitor dashboard?
Yes — 100%. Every section (goals, performance tiles, positions, charts, calendar…) can be added, removed and drag-reordered, and the performance grid lets you pick from 20+ metrics. Save any arrangement as a named view and switch between views in one click — your views follow your account across devices.
Will my past trades show up, or does it start from zero?
Your history comes with the first push: the last 90 days of closed trades on MT4/MT5 and on Tradovate-powered NinjaTrader connections; other NT8 feeds start from what the platform still holds. So your win rate, profit factor, trading calendar and monthly numbers are populated from day one instead of building up over weeks. Three things to know: on MT4, right-click the Account History tab → All History before you attach the EA — MT4 only shares with programs what that tab has loaded, and skipping it is the number-one cause of a partial history. Trades closed before you connected have no per-trade PnL curve or MAE, because those come from sampling your positions live — the net, symbol, times and duration are all there. And the equity curve before your connection is rebuilt from realized results, so it reads like a balance line, without floating P/L. Older than 90 days? The PnL offset field in Goals lets you declare earlier profit so your targets count it.
What is AquilaWing, and what are AI credits?
AquilaWing is the AI copilot built into the live monitor. It reads your own accounts, open positions, closed trades, goals and journal — and answers questions grounded in your actual numbers (debrief a day, spot patterns, explain how close you are to a limit). Every paid plan includes free AI credits every day — 100 on Premium, 500 on Pro. A quick answer costs 10 credits and a deep analysis 50, and the daily allowance resets at midnight UTC.
Do unused AI credits roll over?
Daily free credits don't roll over — you get a fresh allowance at midnight UTC. Purchased credit packs are different: they never expire, and they're only consumed after your free daily credits run out. See pricing for pack sizes.
Does AquilaWing give trade signals or tell me what to trade?
No — never. AquilaWing analyzes your own trading data for educational purposes: it describes what happened, quantifies your patterns and explains your rules and headroom. It never tells you to buy, sell, close or hold anything, and it never predicts prices. All trading decisions, and their risk, remain yours alone.
Can I share my trading-day results?
Yes — from the live monitor you can generate a clean daily snapshot card and share it to X or LinkedIn, or download it. It shows the day's P/L, win rate and key stats with a verified-snapshot badge — never your account size or real broker login.
Is there a free plan?
There's no permanently free monitoring plan, but Premium starts with a 7-day free trial — the full live monitor on up to 3 accounts, AquilaWing with 100 AI credits a day, goals, journal and alerts. Cancel any time during the trial and you're not charged. Our prop firm, broker & VPS directory and the guides are free and need no account at all. See pricing.
What counts as Enterprise?
If ten accounts isn't enough, or you need an invoice and bank transfer rather than a card, that's Enterprise — built for trading desks, prop firms and educators. It covers everything in Pro, monitoring on 10+ accounts, AquilaWing credits sized to your volume, guided setup of your terminals and your firms' rules, and a named contact. Pricing follows how many accounts you run, on annual terms. Write to partner@alphalab-ai.com with your desk size and we'll come back within a business day. See pricing.
Do I get anything for referring a friend?
Yes 🎁 — from your account page you get a personal link (and a “send invite” box). When a friend signs up through it and their first month is actually paid — after the 7-day free trial ends — you receive 1,000 AquilaWing credits and they receive 500. Nothing is granted during the trial itself: the reward lands with the first real payment. Credits never expire and are used after your free daily ones. One reward per friend; self-referrals don't qualify.
Can I export or delete my data?
Yes, yourself, at any time — "Export my data" and "Delete my account" on your account page.
What makes your prop firm comparisons independent?
We don't sell strategies or take a cut of your trading, and no firm can pay to rank higher. Providers are compared on their own published rules — targets, drawdown type, daily loss, EA policies. Some links are affiliate links, disclosed as such, and they never change the ranking. See the transparency page.
Can I cancel anytime? Do you offer refunds?
Yes — cancel anytime from your account; access continues to the end of the paid period, with no future charges. Billing errors are always put right, and statutory consumer rights are respected. Full details on the refund & cancellation policy.
Do I need to keep my computer running for the live monitor?
The monitor reads from your own terminal — MT4/MT5 (an EA) or NinjaTrader 8 (an add-on, not an EA) — so the terminal has to be running for it to push updates. Most people run it on a low-cost VPS, where your firm allows it, so it stays up 24/7 without tying up their own machine. When the terminal is off, the dashboard simply shows the last snapshot until it reconnects. See choosing a VPS.
Is this financial advice?
No. TradeAquila provides educational, evidence-based technical analysis only. All trading decisions, and their risk, are yours alone.
Still stuck? hello@tradeaquila.com